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For your reference, we have included the original job posting below.
Macy's Downtown Minneapolis, Minneapolis, MN: Retail Selling Specialist - Eileen Fischer, Part Time
Job Number:
43065865
Company Name:
Macy's
Job Location:
Minneapolis, MN US
Job Categories:
Sales & Sales Management Customer Service
Macy's Downtown Minneapolis, Minneapolis, MN: Retail Selling Specialist - Eileen Fischer, Part Time
Overview:
The Selling Specialist will drive sales and develop business through personalized customer service and client development, achieving personal selling goals, and developing and maintaining strong vendor relationships.
This Macy's location utilizes an innovative way of planning work schedules, allowing an associate to participate more in managing availability and setting preferences for work times. This enables our associates to address their need for flexibility in meeting both personal and work obligations. Details on My Schedule Plus are available during the interview process.
Key Accountabilities:
Meeting and making a connection with customers, asking questions and listening to shoppers' needs, then giving options and advice on meeting those needs
Inspiring the customer to buy, celebrating the purchase, and creating a lasting positive impression of you, Macy's, and the purchase
Build relationships with customers to ensure future business opportunities by following up on special orders, locating desired merchandise, following up on previous selling or service needs
Exceptional knowledge of features and benefits for vendor product line, as well as all merchandise in assigned area
Achieve Specialist program-specific service standards and selling goals
Share vendor product knowledge to include new products and selling tips with other team members with the goal of enhancing business driving opportunities and achievement of sales plan
Step into whatever role is needed for the benefit of the team to ensure that the needs of the customer are being met
Partner with Merchandise Processing Team and Vendor Coordinator to ensure execution of specialty line concepts and standards
Appropriate use and maintenance of clientele files, including follow up telephone calls to customers to check on their satisfaction with regard to purchases or to initiate an offer of future services
Following up on special orders, locating desired merchandise, following up on alterations
Skills Summary:
Enjoy connecting with customers and demonstrating an enthusiastic and positive attitude
Ability to work as a team player in a fast-paced environment, handling multiple priorities and quickly learning new procedures
Demonstrate knowledge of store products and services, and use this knowledge to inspire customers to make purchases
Ability to meet or exceed sales, customer service and loyalty program standards
Ability to communicate effectively with customers, peers and management
Ability to handle physical requirements to accomplish daily responsibilities
Ability to work a flexible schedule, including morning, evening and weekend availability
Adhere to Loss Prevention control and compliance procedures
Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
