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The Chief Revenue Officer will drive the overall strategy, growth and profitability of all ticket sales operations including the sale of all Season Tickets, Group Tickets and Premium Ticket inventory, inclusive of Stadium Club Season Passes and Luxury Suite sales. Working closely with ownership, the Vice President of Business Administration and Chief Marketing Officer, the Chief Revenue Officer will become familiar with the established internal culture, mission and vision of the organization to effectively define, articulate and address the current and future needs and priorities of the organization in regards to Ticket Sales.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Create, plan and implement General and Stadium Club Season Pass, Group and Luxury Suite sales strategies and campaigns to increase revenue. Provide overall leadership for the Season Pass and Individual Game sales departments. Establish departmental revenue goals and operating budgets. Analyze sales trends and market research to develop new ticket sales strategies, pricing models, campaigns and products. Work with organization's primary and secondary ticketing companies to best maximize individual and season sales. In coordination with Chief Marketing Officer, develop advertising campaigns consisting of television, radio, print and social media elements to increase sales. Create, plan and execute various prospecting events and represent the organization in select business networking functions. Ensure proper sales and revenue reporting on a daily, weekly and monthly basis. Work with sales directors and managers to hire, train and evaluate staff to develop a highly productive sales team. Perform other duties as assigned.
QUALIFICATIONS REQUIRED:
In addition to possessing the necessary experience and skill set to achieve the tasks established above, the Chief Revenue Officer must also meet the following requirements. At least 15 years of relevant experience leading a sales unit in an environment of similar scope, scale and complexity to that of a professional sports team, with at least 5 years experience in a management position within a ticket sales department. Proven results in developing sales strategies and campaigns producing increased sales results year after year. Bachelor's Degree is required and an advanced degree such as a Master's in Business Administration would be preferred A proven track record of growing sales as a direct result of campaigns Proficient in Archtics ticketing software and Salesforce CRM is preferred Excellent communication, interpersonal and analytical skills required along with ability to work under pressure The ability to work long and flexible hours, including evenings and weekends.